Critical dynamics fueling the Global IT Services and BPO (outsourcing business processes) Market in the Government
The most exciting is to see that, a variety of IT initiatives are currently under way in a large number of government organizations across the world. For these initiatives, it is obvious that, organizations inter alia engage service delivery platforms, and services providers to deploy software and provide the related support.
Cloud technology is transforming
outsourcing business processes, and BPO adopters can gain on-demand and instant
access to applications and eliminate the need to invest in IT infrastructure.
Cost reduction, reliability, scalability, and agility are some of the
advantages associated with adopting a cloud-based BPO service.
However, concerns about data
security, reduced ROI, high initial investment, and the high cost of upgrades,
maintenance, and acquisition of a new project represent key constraints.
Based on this set of
realities, it is indispensable to recall that, due to a high level of
information sharing and migrating large volumes of data generated from
virtualization, mobility, and cloud, government agencies have to come up with
better cloud strategies in order to improve the entire collaboration process.