For the stakes related to productivity, performance, flexibility, security, costs and access to skilled workforce, cultural and language proximity, and technological advantages, SMBs are turning widely to IT services when it comes to achieve their goals.
The integration of on-premises
infrastructure and cloud-based applications and services for example, helps
SMBs to keep business processes running smoothly and reduce expenditures.
According to Technavio, the IT
services market is expected to exceed USD 382 billion by 2020, growing at a
CAGR of almost 6%.
“Growth
in the outsourcing services market is driven by a lack of in-house expertise,
strategic IT planning, and a paucity of key resources. Common areas for SMB
outsourcing include application development, server management, database
administration, data backup, network security, and web development,” According
to Amit Sharma, lead research analyst at Technavio for IT spending by region and industry.