Many experts of the industry believe that, the global unified communication and collaboration or UC&C market is another fast-growing segment in the IT professional services market.
Among key drivers we have: the rising demand for virtualized
communications, as virtualization can address the issue of running virtualized
voice and videos in data centers. It can
also assist companies in increasing the number of mobile devices and
virtual desktops that are hosted on each data center server.
For those who are unfamiliar, in terms of application, the UC&C market
is segmented into enterprise collaboration, enterprise telephony, and contact
center.
Technavio research analysts expect the enterprise collaboration segment to get
a market share of close to 61% by 2020 and dominate the global UC&C market
during 2016-2020.