For those who are unfamiliar, in
terms of application, the UC&C market is segmented into enterprise
collaboration, enterprise telephony, and contact center.
Overall, key dynamics are converging. Then, one can
observe that, the global unified communication and collaboration or UC&C
market is another fast-growing segment in the IT professional services market.
The rising demand for virtualized communications can aid in
the strong growth of this market. In fact, Virtualization can address the issue
of running virtualized voice and videos in data centers.
It can also assist companies in increasing the number of
mobile devices and virtual desktops that are hosted on each data center server.
Many vendors are introducing virtualization software support
in their telephony and UC&C portfolios.
Technavio research analysts expect the enterprise collaboration segment to
obtain a market share of close to 61% by 2020 and dominate the global UC&C
market during 2016-2020.