Trust and identity issues using verification technologies within the Sharing Economy industry



It is increasingly interesting to see that a set of peer-to-peer sites are taking a proactive approach to checking the identity of their sharers and participants.


ID confirmation technology is a game changer within this industry as it enables sharing platforms to attract new customers by giving them the confidence to transact and share with another person on the other side of the world.

For those who are unfamiliar, various types of sharing economy activity include: holiday rentals, auction sites, car sharing, ride sharing and renting and sharing assets. 
 
According to HooYu, Businesses operating in the sharing economy are being held back by consumer fears over trust in the identity of the other party in the transaction.

A key finding of the study is that in both the UK and the US, consumers are unlikely to conduct peer-to-peer online transactions without first obtaining assurance about the other person’s identity. Six out of 10 respondents (61%) will not or are uncertain to trust without checking identity compared to 39% that are either happy to trust or would do so with reservations before they had assurance about the other person’s identity. 

Eight in 10 (79%) respondents stated they would be much more likely to trust a stranger online if they were sent an in-depth ID confirmation report about the person they were dealing with. 

A report sharing the findings of the research can be downloaded at https://business.hooyu.com/sharing-economy-report.